Roles & Responsibilities
Location: Colombo, Sri Lanka and Muscat, Oman
Job Type: Full-time
Experience: 5+ years
Key Responsibilities:
Scrum Master Responsibilities
- Facilitate and coach multiple Scrum teams to deliver high-quality products.
- Guide teams in Scrum, Kanban, SAFe, and other Agile frameworks, ensuring adherence to Agile principles.
- Remove impediments and foster a culture of continuous improvement.
- Facilitate Scrum events (Daily Standups, Sprint Planning, Sprint Reviews, Retrospectives).
- Ensure Agile best practices are implemented effectively across teams.
- Work closely with Product Owners and Engineering teams to refine and prioritize the backlog.
Agile Coaching & Transformation
- Act as an Agile coach, mentoring teams and leadership on Agile adoption and best practices.
- Drive Agile maturity assessment and continuous improvement initiatives across teams.
- Conduct Agile workshops and training sessions to upskill team members.
- Advocate for a culture of collaboration, self-organization, and accountability.
- Partner with stakeholders to scale Agile methodologies and align with business objectives.
JIRA & Agile Tooling Expertise
- Deep expertise in JIRA administration, workflows, automation, dashboards, and reporting.
- Customize JIRA boards, sprint planning, and backlog grooming to optimize team performance.
- Define and implement JIRA-based Agile metrics, velocity tracking, and performance analytics.
- Train teams and leadership on JIRA best practices and Agile reporting (burndown charts, cycle time, lead time, etc.).
- Optimize JIRA Service Management (JSM) and integrations with DevOps tools.
Release & Delivery Management
- Collaborate with Engineering and Product teams to define and execute release management strategies.
- Manage release planning, deployment coordination, and release tracking.
- Establish CI/CD pipelines, version control strategies, and automation integration in Agile workflows.
- Ensure smooth and predictable releases through continuous delivery best practices.
- Work closely with DevOps and QA teams to improve release stability and production readiness.
Stakeholder & Cross-Team Collaboration
- Work with leadership to improve organizational Agile capabilities.
- Collaborate with Engineering, Product Management, and Delivery teams for seamless execution.
- Manage cross-team dependencies and promote Agile best practices across the organization.
- Track and communicate key Agile metrics to measure team performance and Agile adoption.
Required Qualifications & Skills:
- Experience: 7+ years as a Scrum Master, Agile Coach, Agile Delivery Lead or similar role managing multiple teams.
- Agile Certifications (any one or more):
- Certified Scrum Professional (CSP)
- SAFe Program Consultant (SPC)
- PMI Agile Certified Practitioner (PMI-ACP)
- ICAgile Certified Professional (ICP-ACC or equivalent)
- Scrum Alliance Certified Team Coach (CTC) or Certified Enterprise Coach (CEC)
- Strong knowledge of Agile frameworks (Scrum, Kanban, SAFe, LeSS, Nexus).
- Expertise in JIRA administration, dashboards, reporting, and automation.
- Deep experience in Release Management and CI/CD best practices.
- Strong stakeholder management and communication skills.
- Hands-on experience in Agile coaching, training, and mentoring teams.
- Experience working with Agile tools like JIRA, Azure DevOps, Confluence, and Rally.
Preferred Qualifications:
- Experience in Agile transformation at the enterprise level.
- Background in software development, product management, or IT project management.
- Strong technical understanding of DevOps, CI/CD, and Agile engineering best practices.
- Engage in rollout of Agile frameworks (DA, SAFe or Scrum)
