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Software QA Engineer

Roles & Responsibilities

Key Responsibilities/Accountabilities:

  • Collaborate with product owners, business analysts, developers, and other stakeholders to understand software requirements and technical specifications.
  • Design, develop, and execute test plans, test cases, and test scripts to validate software functionality, performance, and reliability.
  • Perform manual testing, identify defects, and document detailed bug reports, including reproduction steps.
  • Conduct regression testing to ensure defect resolution and verify that new changes do not introduce new issues.
  • Assist in test automation efforts by developing and maintaining automated test scripts using testing frameworks and tools.
  • Work closely with development teams to reproduce, troubleshoot, and resolve reported issues.
  • Identify opportunities for process improvements and contribute to the implementation of best QA practices.
  • Set up and maintain test environments, including configuring hardware and software components.
  • Stay updated with the latest QA trends, tools, and methodologies to enhance testing processes.
  • Support the release process by ensuring high-quality software deployment with minimal defects.
  • Participate in Agile/Scrum ceremonies, including daily stand-ups, sprint planning, and retrospectives.

 

Qualifications, Experience & Professional Certifications:

  • Bachelor’s degree in computer science, Software Engineering, or Information Technology. 
  • Relevant professional certifications in the technologies mentioned will be considered an added advantage.
  • ISTQB or similar software testing certification is a plus.

 

Technical Competencies:


1. Educational Background
• Bachelor’s degree in computer science, Software Engineering, or a related discipline—or equivalent practical experience.

2. QA Knowledge & Experience
• 3-4 years of hands-on experience in software Quality Assurance, focusing on manual testing, test execution, and bug reporting.

3.Testing Methodologies
• Strong understanding of QA principles, testing techniques, and the full Software Development Life Cycle (SDLC).

4. Test Management & Bug Tracking Tools
• Experience using test management tools like TestRail or Zephyr, and defect tracking systems such as JIRA or Bugzilla.

5. Automation Tools & Frameworks
• Exposure to automated testing tools such as Selenium, Appium, or equivalent, with basic knowledge in UI and API automation.

6. Performance Testing
• Basic familiarity with tools and concepts related to performance and load testing (e.g., JMeter, Gatling).

7. Test Documentation
• Proficient in writing clear, concise, and comprehensive test cases, test plans, and test reports.

8. Version Control & Collaboration
• Familiar with Git, GitHub/GitLab, and able to collaborate in shared code environments.

9. Basic Coding & Scripting
• Foundational knowledge of SQL for database validation and familiarity with scripting/programming (e.g., Python, Java) to support test automation.

10. Platform Testing Experience
• Practical experience testing across web and mobile applications (iOS and Android).

11. CI/CD & DevOps Exposure (Preferred)
• Understanding of Continuous Integration / Continuous Deployment (CI/CD) pipelines and related tools.

12. Security & Mobile Testing (Preferred)
• Awareness of basic security testing practices and use of mobile testing tools and simulators/emulators.

13. Test Data & Environments (Preferred)
• Ability to create and manage test data and maintain QA environments for consistent testing.

 

Behavioural Competencies: 

  • Detail Orientation
    • Strong attention to detail with a high standard for quality and accuracy.
  • Analytical & Troubleshooting Skills
    • Ability to analyse issues, troubleshoot bugs, and identify root causes quickly and effectively.
  • Communication Skills
    • Excellent verbal and written communication skills to interact with developers, stakeholders, and QA team members.
  • Collaboration & Teamwork
    • Proven ability to work effectively in cross-functional teams and engage with Agile/Scrum development teams.
  • Adaptability & Learning Agility
    • Willingness to learn new tools, technologies, and testing approaches in a fast-paced environment.
  • Accountability & Ownership
    • Takes responsibility for quality outcomes and demonstrates ownership in executing tasks to completion.
  • Time Management
    • Capable of prioritizing tasks, meeting deadlines, and managing workload effectively within Agile sprints.

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