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TechOps SAP MM Consultant

Roles & Responsibilities

Job Title: TechOps SAP MM Consultant

Key Responsibilities:

  • Provide day-to-day Application Management support for SAP MM (incident management, service requests, change and problem management) as L2/L3 support
  • Collaborate with stakeholders to gather requirements and provide SAP MM solutions and design recommendations
  • Develop and maintain documentation (configurations, user guides, test scripts)
  • Ensure timely resolution of issues and follow-up with users and teams
  • Handle change requests with a clear understanding of business requirements
  • Perform defect analysis and resolution related to SAP MM
  • Support incident troubleshooting and provide effective solutions
  • Drive improvements through automation and SAP best practices
  • Participate in on-call rotations and provide off-hours support when required
  • Work in shifts based on client requirements

Key Requirements:

  • Bachelor’s degree in IT, Engineering, or related field
  • 1–3 years of experience in SAP MM (preferably with global clients)
  • Strong experience in handling SAP MM incidents and support activities
  • Good understanding of Sourcing and Procurement processes
    • Purchase Requisition, Purchase Order, Goods Receipt, Invoice Receipt, Vendor Payment
    • Service Procurement (Service Entry Sheet - SES)
    • Contract Management (Value/Quantity Contracts)
    • Stock Transfer Orders (STO)
    • Master Data (LTMC, Migration Cockpit)
  • Experience in defect analysis and issue resolution
  • Knowledge of SAP MM integration with modules such as FI, SD, PP, and PM
  • Ability to analyze issues and provide effective solutions
  • Strong communication and cross-functional collaboration skills
  • Ability to work independently in a time-critical environment
  • Flexibility to work in shifts and on-call support

Nice to Have:

  • SAP MM Certification

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