Assistant Manager – Financial Services

Roles & Responsibilities

Key Responsibilities

• Lead, mentor, and manage a team of 8 - 10 finance associates handling SAP-based processes.
• Allocate workload, monitor productivity, and ensure SLA/KPI adherence and oversee day-to-day delivery of finance processes
• Conduct regular team meetings, performance reviews, and skill development sessions.
• Support recruitment, onboarding, training, and competency building for new team members.
• Implement and monitor internal controls, quality checks, and compliance requirements.
• Drive continuous improvement initiatives and automation opportunities
• Prepare and present performance dashboards, weekly/monthly business reviews, and compliance reports.
• Identify risks, maintain process documentation (SOPs), and support audit requests.
• Support migration, transition, or stabilization of new finance processes into SAP.

 Candidate Profile 

• 5+ years of experience in finance operations or BPO environments
• At least 2 years of experience in a supervisory role within a Shared Services environment.
• Fully or partly qualified in Finance or Accounting, with a degree or professional qualification such as CIMA, ACCA, CMA, AAT, or CA.
• Strong hands-on experience in SAP ERP, with in-depth knowledge of FI/CO and MM modules supporting AP, AR, and GL processes.
• Proven expertise in SAP FI/CO workflows, month-end close, reconciliations, and financial controls.
• Advanced proficiency in MS Excel; experience with SAP reporting and analytics tools is preferred.
• Exposure to automation initiatives, including RPA and workflow automation, is an added advantage.
• Ability to work under pressure, manage competing deadlines, and priorities tasks effectively.
• Strong communication, analytical, problem-solving, stakeholder management, team leadership, coaching, decision-making, and people management skills.