Academic Coordinator / Academic Manager

Roles & Responsibilities

Key Responsibilities

•     Academic Leadership & Quality Assurance
•     Monitor lesson delivery, classroom engagement, discipline, and learning                          outcomes
•     Maintain zero tolerance for academic negligence or repeated incidents
•     Faculty Management & Development
•     Lead, mentor, coach, and evaluate Academic Coordinators and teaching staff
•     Conduct regular class audits, one-to-one GROW meetings, and performance                  reviews
•     Identify training needs and conduct faculty skill-up programs
•     Handle underperformance through structured improvement plans
•     Student Performance & Retention
•     Monitor batch performance, drop rates, attendance, and academic progress
•     Track KPIs using dashboards and performance indicators
•     Ensure compliance with CCBE academic SOPs, HR coordination, and internal                  policies

Requirements & Qualifications

•     Bachelor’s Degree in English, Education, Linguistics, TESOL, or a related field
•     Cambridge Teaching Qualifications (CELTA / DELTA / TKT) – Strong advantage
•     Minimum 2+ years of teaching experience, including 1–2 years in an academic                leadership role
•     Proven experience in academic quality assurance and faculty management
•     Strong leadership, mentoring, and decision-making skills
•     Excellent communication and reporting skills in English
•     Must be willing and available to work on Saturdays and Sundays
•     Ability to adjust work schedules according to academic operations, examinations,        parent meetings, and special events
•     Student-centric, quality-driven, and results-focused mindset