Associate - Assurance Operations

Roles & Responsibilities

Key Responsibilities
• Assist engagement teams with various processes, such as multi-location coordination,
engagement economics, confirmations, project and database management
• Maintain and update global engagement team databases and contact lists as appropriate
• Collate relevant client information from publicly available databases and communicate it to
the team via firm publication and databases
• Assuming responsibility for all work and ensuring that the work is reviewed thoroughly before
the output is sent out as per the deadline
• Accurately identifying problems, exceptions and ensuring that the regional engagement
team has been informed about them in a timely manner
• Work proactively and respond to regional stakeholders
• Attend and participate in weekly or Biweekly calls with the regional counterparts and share
progress and status updates
• Develop and maintain a strong working relationship with the teams by having an open and
honest communication
• Proactively reaching out to the teams soliciting feedback for the work and taking appropriate
action
Key Requirements
• Confident and outgoing individual with strong communication and interpersonal skills.
• Ability to meet tight deadlines and ensure that work is of a consistently high standard
• Ability to multi-task, pay attention to detail, prioritize projects and follow up on routine
tasks diligently
• Ability to communicate with leaders and peers with ease
• Plan ahead and anticipate potential issues before they arise
To qualify for the role, you must have
• Graduates with 0 – 3 years of general business operations experience, preferably in a
shared services environment